FINAL DESIGN
Use case 1. Choose the interesting lecture
Helps SIW who are confused about what to choose, screen function by giving them detailed content information - Lesson resource, learning time to complete, content module, and expectations after completion.
Maximize intrinsic learning interests through
On-boarding.
Through the secondary and primary research, we figured out that SIW generally work in face-to-face service industries like retail. We, therefore, offer interpersonal skills to support their future job interviews and workforce journey.
Use case 2. Customization
Allows users to create personalized avatar coaches, giving the users greater agency and an emphasis on diversity.
Customizing avatar.
Soft Skills Builder allows users to create personalized avatar coaches, giving the users greater agency and an emphasis on diversity. Users can also create their own avatar- this acts as a fun element, that uses real-time interaction for practicing human interaction, for example, job interviews with other SIW.
Use case 3. Learn, practice, and feedback
SIW choose from a wide range of interpersonal skills to pick from like small talk, active listening, and reading body language. The digital human coaches give a guided experience to build these skills and real-time feedback.
Learning module.
SIW can choose from a wide range of interpersonal skills to pick from like small talk, active listening, reading body language, introductions, and talking about their past, among many others. Our human AI coaches give the users a guided experience to build these skills.
Practice and feedback.
Using human AI coaches, users can practice their newly learned skills by creating their own structures for their answers and getting real-time feedback from the coaches on what worked well and what did not.
Use case 4. collaborate with each other - avatar to avatar
The women choose from a pre-existing avatar that other people have used and a human behind the virtual avatar. They would experience power differences like the interviewee as well as the interviewer.
Real-time interaction with peers.
SIW create their own avatar and they collaborate with each other - avatar to avatar. SIW could play with the tool and choose from a pre-existing avatar that other people have used. The cool thing is that there is a human behind the virtual avatar.
Multimodal interface for wide accessibility.
To improve accessibility, SIW are able to practice with coach and peers with less time and place limitation.